The FCC’s authorization and encouragement to service providers to offer robocall blocking services is substantially impacting the credit and collection industry, as varied carrier approaches, ranging from blocking to labeling calls, are leading to unanticipated issues for subscribers and call originators.
Join M&S Partner Michele Shuster November 2 at ACA International’s Fall Forum where, along with Karl Koster, Chief IP and Regulatory Counsel at Noble Systems Corporation, she’ll be discussing the latest developments in robocall blocking, the implications for businesses’ customer engagement initiatives, and industry-wide efforts to address the problem. Attendees will also learn steps they can take now to protect their business.
The 2017 ACA International Fall Forum & Expo will take place November 1-3 in Chicago. For more information and registration, click here.