Attorney Shuster Delivers Insight at Contact Center Compliance TCPA Compliance Summit

Joining a panel of leading industry professionals today at the Contact Center Compliance TCPA Compliance Summit, M&S partner Michele Shuster helped attendees learn how to protect their business in the face of explosive growth in TCPA litigation that has been fueled by ambiguous terms in the law, rapidly changing technology, and astronomical settlements.

A former Chief of the Ohio Attorney General’s Consumer Protection Section, Michele represents clients in consumer protection matters before the FTC, FCC, and state attorneys general, in addition to conducting regulatory compliance audits and providing counsel on advertising and privacy issues. She brings unique insight and extensive experience to her work today with contact centers and other highly regulated companies looking to proactively manage their customer contact work.