TCPA & Teleservices

Verbal PEWC Likely No Longer Sufficient for TCPA Compliance
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Verbal PEWC Likely No Longer Sufficient for TCPA Compliance

As most businesses are aware, the Telephone Consumer Protection Act (TCPA) requires businesses to secure "prior express written consent" (PEWC) before making telemarketing calls using an automatic telephone dialing system or an artificial or prerecorded voice in most circumstances. Several months ago,…

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2560 1707 Josh Stevens
BREAKING: FCC Makes It Official – AI is an Artificial/Prerecorded Voice Under the TCPA
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BREAKING: FCC Makes It Official – AI is an Artificial/Prerecorded Voice Under the TCPA

The TCPA has always prohibited initiating a telephone call using an “artificial or prerecorded voice” without prior express written consent (PEWC) unless the call is made for “emergency purposes.” Today the FCC clarified through its in our

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2560 1440 Michele Shuster
New Anti-Robocall Bill Targets TCPA’S ATDS Definition
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New Anti-Robocall Bill Targets TCPA’S ATDS Definition

On Monday, January 29th, U.S. Representative Frank Pallone (D-NJ) introduced the “Do Not Disturb Act,” a bill that would strengthen the FTC’s and FCC’s robocall…

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2560 779 Aaron Parry
M&S ALERT: FCC PEWC Rule Revisions to Take Effect January 2025
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M&S ALERT: FCC PEWC Rule Revisions to Take Effect January 2025

The FCC’s Prior Express Written Consent rule revisions to the Telephone Consumer Protection Act (TCPA) were published in the Federal Register on Friday, January 26th, which means the revisions will become effective on January 27th, 2025.  The revisions include: Prior express written…

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2560 1707 Michele Shuster
TCPA Requirements FAQ
TCPA Requirements FAQ

TCPA Requirements FAQ

Understand the regulatory requirements of the Telephone Consumer Protection Act (TCPA), Do Not Call Registry, and penalties for noncompliance…

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1200 798 Josh Stevens
U.S. Supreme Court Denies Writ of Certiorari in Brickman v. Meta
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U.S. Supreme Court Denies Writ of Certiorari in Brickman v. Meta

The U.S. Supreme Court released an order yesterday denying a request that the Court review a decision reached in the case Brickman v. Meta…

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2560 984 Michele Shuster
FCC Updates Aim to Restrict Robocallers’ Access to Phone Numbers
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FCC Updates Aim to Restrict Robocallers’ Access to Phone Numbers

The Federal Communications Commission (FCC) unanimously approved its Second Report and Second Further Notice of Proposed Rulemaking…

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2560 1709 Michele Shuster
Penalties Grow with Updates to NY Telemarketing Laws
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Penalties Grow with Updates to NY Telemarketing Laws

New York recently increased the civil penalties for Do Not Call Registry violations, nearly doubling them from $11,000 to $20,000 per violation…

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7934 5292 Michele Shuster
Connecticut Amends Telemarketing Law
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Connecticut Amends Telemarketing Law

Last month, the Governor of Connecticut signed SB 1058 into law. Among several other topics, this far-reaching consumer protection…

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1715 1144 Nick Whisler
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