TCPA & Teleservices

FCC Seeks Public Comment on Rules Governing Robotexts
FCC Seeks Public Comment on Rules Governing Robotexts

FCC Seeks Public Comment on Rules Governing Robotexts

Released on September 27th, the Notice of Proposed Rulemaking takes a similar approach to call blocking, requiring mobile service providers…

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1200 798 Michele Shuster and Alex Walker
2022 Robocall Summit Update
multi-seller consent

2022 Robocall Summit Update

Several weeks ago, Michele Shuster provided an update from her perspective of the Robo Call Summit. Initially, two days were spent meeting…

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2425 1619 Michele Shuster
2022 National Association of Attorneys General Robocall Summit
multi-seller consent

2022 National Association of Attorneys General Robocall Summit

Two days were spent meeting with regulators representing State AG offices, the FTC, FCC, and a number of consumer groups…

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2425 1619 Michele Shuster
Congress Answers the Call from Facebook v. Duguid
Congress Answers the Call from Facebook v. Duguid

Congress Answers the Call from Facebook v. Duguid

A new bill in the House of Representatives would amend the Telephone Consumer Protection Act (TCPA) to expand its definition of an automated telephone dialing system…

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2560 1707 Michele Shuster
Ohio AG & FCC Send Message to Illegal Robocallers
Ohio AG & FCC Send Message to Illegal Robocallers

Ohio AG & FCC Send Message to Illegal Robocallers

A recent case filed by a state attorney general, in cooperation with the Federal Communications Commission (FCC), puts illegal robocallers that don’t play by the rules on notice that not only the companies but also their owners will be sued.

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1200 798 Michele Shuster
Oklahoma Set to Enact Problematic “Automated System” Restrictions in TCPA-like Bill
Oklahoma Set to Enact Problematic “Automated System” Restrictions in TCPA-like Bill

Oklahoma Set to Enact Problematic “Automated System” Restrictions in TCPA-like Bill

Update: Oklahoma Governor has signed this bill and it will take effect on 11/1/2022. After its April 26th unanimous passage by the Oklahoma Senate, the Oklahoma Telephone Solicitation Act of 2022 (HB 3168) has returned to the House, where it appears certain…

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1200 798 Michele Shuster
A New Standard For Voice Service Providers and Customers
A New Standard For Voice Service Providers and Customers

A New Standard For Voice Service Providers and Customers

Over the past week, there have been two notable developments in the world of voice service providers (VSPs) and their customers. First, the Federal Communications Commission put three VSPs on notice that if they continued to originate illegal robocalls on their networks,…

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1200 798 Michele Shuster
Utah and Washington Set to Update Telemarketing Laws
Utah and Washington Set to Update Telemarketing Laws

Utah and Washington Set to Update Telemarketing Laws

The Utah and Washington legislatures recently passed bills to update their telemarketing laws. The bills will become law unless vetoed by the states’ respective governors. Utah 

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1200 798 Nick Whisler
Pricing Changes Announced for Reassigned Numbers Database
Pricing Changes Announced for Reassigned Numbers Database

Pricing Changes Announced for Reassigned Numbers Database

The Reassigned Numbers Database (RND) will be revised. The RND contains a list of telephone numbers reassigned from a previous consumer. It was created, in part, to prevent calling a telephone number that has been permanently disconnected from the intended consumer. Because the caller…

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1200 798 Nick Whisler
The Myth of the TCPA-Compliant Lead
man talking on the phone

The Myth of the TCPA-Compliant Lead

Is there such a thing as a TCPA-compliant lead? Lead generators can be valuable partners for businesses trying to identify and reach prospective customers through marketing campaigns involving calls or texts. However, these leads don’t come without risk and it can be…

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1200 798 Michele Shuster
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