TCPA & Teleservices

New Regulation of Text Messaging Services Proposed by FCC Acting Chair Rosenworcel
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New Regulation of Text Messaging Services Proposed by FCC Acting Chair Rosenworcel

The Federal Communications Commission appears to be headed in the same direction with the regulation of texting and SMS platforms that it has with telephone service providers. Currently, the FCC requires voice service providers to either comply with STIR/SHAKEN (sign calls using…

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1200 798 Michele Shuster
TCPA Laws at the State Level: What You Need To Know
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TCPA Laws at the State Level: What You Need To Know

A Q&A with Michele Shuster, Managing Partner at Mac Murray & Shuster LLP The Telephone Consumer Protection Act (TCPA), first signed into law in 1991, is a federal act regulating the telemarketing industry. The TCPA includes regulation of autodialed phone calls, those…

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1200 798 Michele Shuster
TCPA Class Actions: 7 Steps to Guide a Successful Mediation
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TCPA Class Actions: 7 Steps to Guide a Successful Mediation

Resolution of class-based claims based on liability under the Telephone Consumer Protection Act (TCPA) often presents a complicated variety of factors, including publicity, court approval requirements, notice to government regulators, and potential for future liability. With statutory damages under the TCPA ranging…

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1200 798 Lisa Messner
Keeping Political Calls Compliant with the TCPA
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Keeping Political Calls Compliant with the TCPA

It’s finally Fall, the leaves are turning, and political campaigns are in full swing. As candidates and political parties initiate calls and texts to solicit money, votes, opinions, or all three, it’s important to remember that political campaigns are not exempt from…

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1200 798 Michele Shuster
Important Deadline for Voice Service Providers; The Robocall Mitigation Database
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Important Deadline for Voice Service Providers; The Robocall Mitigation Database

The deadline for Voice Service Providers ("VSPs") to file a Certification with the FCC’s

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1200 798 Michele Shuster
Big Win for TCPA Defendants Based Largely on Support from the Professional Association for Customer Engagement
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Big Win for TCPA Defendants Based Largely on Support from the Professional Association for Customer Engagement

In a decision issued earlier today, the Northern District of California provided clarification on the TCPA’s definition of “Automatic Telephone Dialing System” (ATDS) based in part on PACE’s Amicus brief, authored by attorneys from our firm and Noble Systems (now known as…

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1200 798 Michele Shuster
Adopted Florida Bill Would Create TCPA-like Compliance Nightmare, Still Awaits Governor Signature
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Adopted Florida Bill Would Create TCPA-like Compliance Nightmare, Still Awaits Governor Signature

In the wake of the Supreme Court’s narrow TCPA interpretation in

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1200 798 Nick Whisler
Professional Association for Customer Engagement Files Post-Facebook Amicus Brief in Northern District of California
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Professional Association for Customer Engagement Files Post-Facebook Amicus Brief in Northern District of California

If you are reading this blog, you’re probably already familiar with the U.S. Supreme Court’s April 1, 2021 opinion in

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1200 800 Michele Shuster
FCC Requires Voice Service Providers to File Robocall Mitigation Plan and Certification
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FCC Requires Voice Service Providers to File Robocall Mitigation Plan and Certification

All Voice Service Providers (VSPs) will be required to submit filings through the FCC’s

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1200 798 Michele Shuster
California Supreme Court Expands the Scope of State’s Call Recording Statute in Recent Decision
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California Supreme Court Expands the Scope of State’s Call Recording Statute in Recent Decision

Earlier this month, the California Supreme Court handed down a decision in Smith v. LoanMe interpreting California’s call recording statute, Cal. Penal Code 632.7. The decision clarifies that not only must non-participants to a call obtain consent from the parties to listen…

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1200 798 Michele Shuster
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