TCPA & Teleservices

What is an Advertisement? How Much Deference Should Courts Give FCC Orders?
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What is an Advertisement? How Much Deference Should Courts Give FCC Orders?

One of the most hotly contested issues in TCPA litigation is whether a communication qualifies as an advertisement. For faxes, the determination impacts whether the TCPA applies at all. For calls made and texts sent to cell phones using an autodialer, the…

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1200 798 Nick Whisler
Eleventh Circuit Finds Contractual TCPA Consent Can’t Be Revoked
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Eleventh Circuit Finds Contractual TCPA Consent Can’t Be Revoked

The Eleventh Circuit has joined the Second Circuit in finding that the Telephone Consumer Protection Act ("TCPA") does not authorize unilateral revocation of consent to receive automated calls when such consent is given in a bargained-for contractual provision. In a favorable opinion…

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1197 798 Erica Hollar
Second Circuit Causes Additional Confusion About ATDS Definition
Second Circuit Causes Additional Confusion About ATDS Definition

Second Circuit Causes Additional Confusion About ATDS Definition

After recent opinions from the Seventh Circuit (

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1200 798 Nick Whisler
Regulatory Alert: Changes to State Telemarketing Laws
two women in a call center

Regulatory Alert: Changes to State Telemarketing Laws

The state legislatures began their 2020 sessions with a flurry of activity.  The following is a recap of the teleservices bills that have been enacted from January 1 – March 31, 2020:

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1200 798 Mac Murray & Shuster
Federal Appeals Court Holds Up Dish Network Robocall Violations
Federal Appeals Court Holds Up Dish Network Robocall Violations

Federal Appeals Court Holds Up Dish Network Robocall Violations

A three-judge panel in the Seventh Circuit largely affirmed an Illinois federal court’s judgment finding Dish Network liable for forcing retailers to make 66 million unlawful telemarking calls to consumers. While the Seventh Circuit affirmed liability, it also found that the court…

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1200 798 Mac Murray & Shuster
COVID-19 and Other Critical Calls: Removing Obstacles to Calls Being Received
COVID-19 and Other Critical Calls: Removing Obstacles to Calls Being Received

COVID-19 and Other Critical Calls: Removing Obstacles to Calls Being Received

This is a follow-up to our March 24, 2020

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1200 798 Michele Shuster
FCC Clarifies “Emergency Purpose” TCPA Exception Includes COVID-19 Messages
FCC Clarifies “Emergency Purpose” TCPA Exception Includes COVID-19 Messages

FCC Clarifies “Emergency Purpose” TCPA Exception Includes COVID-19 Messages

In a

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1200 798 Josh Stevens
What Businesses Need to Know About STIR/SHAKEN
What Businesses Need to Know About STIR/SHAKEN

What Businesses Need to Know About STIR/SHAKEN

With ongoing implementation of the STIR/SHAKEN authentication framework, your business's calls to consumers are at greater risk of being blocked. Here's what you need to know and the steps you can take to prepare and protect your organization. What is STIR/SHAKEN? STIR/SHAKEN…

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1200 798 Michele Shuster
Governor Cuomo Declares State of Emergency in NY
Governor Cuomo Declares State of Emergency in NY

Governor Cuomo Declares State of Emergency in NY

On Saturday, Governor Cuomo declared a state of emergency for the entirety of the State of New York in response to the ongoing threat from coronavirus. The state of emergency is scheduled to last through September 7, 2020, unless rescinded sooner. Under…

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1200 798 Josh Stevens
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