TCPA & Teleservices

Following the Federal Communications Commission's 2015 Omnibus Declaratory Ruling and Order, which unsuccessfully attempted to clarify issues surrounding the Telephone Consumer Protection Act ("TCPA"), there was a spike in litigation relating to the TCPA. In 2017, Dish Network was hit hard with…

Comments Sought on TCPA “Dual Purpose” Calls Petitioner, SGS North America (SGS), asked the FCC to clarify the meaning of telemarketing and dual purpose calls. SGS contracts with automobile lessors to schedule inspections of leased vehicles to assess their condition near the…

The Federal Trade Commission (FTC) has completed its review of the CAN-SPAM Rule and concluded by a vote of 5-0 that the rule should be retained with no changes or modification. What is the CAN-SPAM Rule? The CAN-SPAM Rule was adopted in…

While 2018 is a thing of the past, it ushered in several major settlements that continue to affect companies engaging in the telemarketing industry. These settlements provide key insights for businesses seeking to avoid enforcement action and litigation that could cost upwards…