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News & Insights

Stay informed with regulatory updates, legal analysis, and practical guidance on the consumer protection and privacy issues that impact your business most.

Latest Insight
ComplianceTalk: Enforcement Heats Up with New FTC, FCC, and AI Developments

This episode of ComplianceTalk dives into a wave of regulatory activity that highlights how aggressively enforcement and rulemaking are reshaping compliance expectations for businesses. Michele Shuster and Chad Blackham unpack proposed Tennessee legislation that would dramatically restrict automated telemarketing, including...

April 21, 2026
Mac Murray & Shuster Welcomes Senior Attorney Chris Ramdeen

We’re pleased to welcome Chris Ramdeen to Mac Murray & Shuster as a Senior Attorney. Bringing extensive experience in consumer protection and privacy law, Chris joins our legal team helping

April 17, 2026
Legal Lines Around AI: Building an AI Governance Program That Scales

Across the United States, AI regulation is evolving quickly but not randomly. While state laws vary in scope, applicability, and mechanics, they are converging on a shared principle: AI systems

April 16, 2026
ComplianceTalk: Pricing Transparency, New State Privacy Laws, and FTC Scrutiny of Noncompetes

In this episode of ComplianceTalk, Michele Shuster and Chad Blackham break down several recent regulatory and legal developments with important compliance implications. They discuss the FTC’s enforcement action against StubHub

April 14, 2026
Legal Lines Around AI: Assessing Risk Before AI Decides

In the last two installments of Legal Lines Around AI, we examined how transparency and consumer rights work together to give individuals greater control over how businesses use high‑risk AI

April 9, 2026
Legal Lines Around AI: The Rise of Consumer Control Over AI Decisions

In our last Legal Lines Around AI post, we explored how emerging AI laws increasingly rely on disclosure obligations as a front‑line consumer protection tool. But this is only the

April 7, 2026
Legal Lines Around AI: The Expanding Disclosure Obligations for AI Systems

Disclosures are a central regulatory requirement across consumer protection laws to promote transparency, fairness, and accountability. In this third installment of Legal Lines Around AI, we examine how emerging AI

April 2, 2026
Legal Lines Around AI: Are You Developing or Deploying a “High‑Risk” AI System?

Under comprehensive AI laws, one question largely determines a company’s regulatory exposure: are you developing or deploying an AI system that qualifies as “high risk”? In this second installment of

March 31, 2026
Legal Lines Around AI: Navigating the AI Legal Landscape

Welcome to Legal Lines Around AI, a six‑part blog series exploring how AI laws are taking shape in the United States and what those changes mean for businesses using, building,

March 27, 2026
ComplianceTalk: Compelling Arbitration Clauses, Robocall NPRMs, and a Federal AI Policy Framework

In this episode of ComplianceTalk, Chad & Michele kick things off with a recent Eighth Circuit decision (one that we have close ties to!) that reinforces the value of well‑drafted

March 26, 2026
FCC Escalates Robocall Enforcement by Targeting Telephone Numbers and Foreign Call Centers

What the FCC’s Proposed Rulemakings Mean for Voice Providers, Platforms, and Businesses Using Outbound Calling. The Federal Communications Commission is sending a clear signal to the market: robocall enforcement is

March 25, 2026
Arbitration as Armor: Eighth Circuit Enforces Arbitration for Years‑Old TCPA Text Claims

A recent decision from the U.S. Court of Appeals for the Eighth Circuit reinforces an important point for businesses that rely on text messaging and phone outreach: well‑drafted arbitration provisions

March 18, 2026
ComplianceTalk: FCC Foreign Call Center & Number Rotation NPRMs, Evolving Consent Case Law, and More

In Episode 3 of ComplianceTalk, Michele Shuster and Chad Blackham explore the regulatory and litigation developments reshaping calling, texting, and digital marketing compliance—and what they mean for businesses operating in

March 11, 2026
FTC Reopens the Door on the Negative Option Rule

The FTC is back at the drawing board on negative option marketing, as it announced an Advance Notice of Proposed Rulemaking (ANPRM) regarding the Negative Option Rule. After amending the

March 4, 2026
FCC Call‑Blocking Grace Period Is Ending: Are You Ready for SIP Code 603+?

The FCC’s grace period for its new uniform call‑blocking notification rule is coming to an end. As of March 25, 2026, full compliance with the Federal Communications Commission’s Eighth Report

February 27, 2026
Fifth Circuit Holds Written Consent Not Required for ATDS or Prerecorded Messages

This week, the Fifth Circuit Court of Appeals issued a notable decision interpreting the consent requirements of the Telephone Consumer Protection Act (TCPA). The court held that prior express consent

February 26, 2026
ComplianceTalk: CIPA Enforcement, Website Tracking Risks, and TCPA Litigation Trends

In Episode 2 of ComplianceTalk, Michele and Chad take on areas where regulators and plaintiffs’ lawyers are clearly turning up the heat. One of the most notable? The resurgence of

February 17, 2026
Disney’s $2.75M CCPA Settlement Sends a Clear Message: Opt-Out Means Everywhere

California has delivered its clearest message yet on what “opt out” actually means under the California Consumer Protection Act (CCPA). In a $2.75 million settlement with the Walt Disney Company—the

February 11, 2026
ComplianceTalk: RMD Updates, New AI Advertising Rules, and the Road to “Revoke All” Rule

Introducing a New Series on Regulatory and Compliance Developments Welcome to ComplianceTalk, a new series featuring M&S Attorneys Michele Shuster and Chad Blackham. In this series, Michele and Chad break