TCPA & Teleservices

Ninth Circuit Tells Facebook to Be Less Social When it Comes to Texting

In April 2019, the Fourth Circuit held that the government debt collection exemption, found within the 2015 amendments to the Telephone Consumer Protection Act ("TCPA"),

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FCC Votes to Allow Carriers to Block Robocalls by Default

The Federal Communications Commission (“FCC”) voted yesterday to allow telecom carriers to “block by default” illegal or unwanted calls to their subscribers. FCC Chairman Ajit Pai released the proposed

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150 150 Michele Shuster

M&S and PACE Respond to FCC Declaratory Ruling on Robocalls

Serving as General Counsel to the Professional Association for Customer Engagement ("PACE"), M&S filed a letter this week with the Federal Communications Commission ("FCC") regarding its recently released

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Senate Passes Robocall Bill

The U.S. Senate passed

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FCC Chairman Proposes Default Call Blocking to Combat Robocalls
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FCC Chairman Proposes Default Call Blocking to Combat Robocalls

* UPDATED May 20, 2001: View the Declaratory Ruling and Third Further Notice of Proposed Rulemaking

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1197 798 Michele Shuster

Fourth Circuit Strikes Down TCPA’s Government Debt Collection Exemption

The 2015 amendments to the Telephone Consumer Protection Act (“TCPA”) allowed calls to collect debts owed to or guaranteed by the federal government to be exempt from regulations on automatic telephone dialing systems (“ATDS”). A group of political organizations subsequently filed suit…

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Supreme Court Denies Certiorari in Case Challenging FTC Classification of Soundboard Technology

On April 15, 2019, the Supreme Court declined to grant certiorari to a case challenging a Federal Trade Commission ("FTC") opinion designating “soundboard” calling technology as a form of robocall. Soundboard technology, also referred to as avatar technology, allows call center agents…

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150 150 Michele Shuster

Ringless Voicemails: The Court Takes Aim

Is a call a “call” if you never received a call? The Southern District of Florida has weighed in on this legal riddle and concluded that ringless voicemails are “calls” under the TCPA and subject to its regulations. The case, Schaevitz v.…

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Attorneys General Nationwide Endorse TRACED Act Targeting Robocalls

Fifty-four state and territory attorneys general have endorsed federal legislation known as the Telephone Robocall Abuse Criminal Enforcement and Deterrence ("TRACED") Act. Originally introduced last year, and reintroduced this year by Senators John Thune (D-SD) and Ed Markey (D-Mass), the Act includes…

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