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Michele Shuster

2022 Robocall Summit Update
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2022 Robocall Summit Update

Several weeks ago, Michele Shuster provided an update from her perspective of the Robo Call Summit. Initially, two days were spent meeting with regulators…

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2022 National Association of Attorneys General Robocall Summit
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2022 National Association of Attorneys General Robocall Summit

Two days were spent meeting with regulators representing State AG offices, the FTC, FCC, and a number of consumer groups…

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Congress Answers the Call from Facebook v. Duguid
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Congress Answers the Call from Facebook v. Duguid

A new bill in the House of Representatives would amend the Telephone Consumer Protection Act (TCPA) to expand its definition of an automated telephone dialing system (ATDS). H.R.8334 was introduced on July 12th by Rep. Raja Krishnamoorthi and Rep. Katie Porter .…

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Ohio AG & FCC Send Message to Illegal Robocallers
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Ohio AG & FCC Send Message to Illegal Robocallers

A recent case filed by a state attorney general, in cooperation with the Federal Communications Commission (FCC), puts illegal robocallers that don’t play by the rules on notice that not only the companies but also their owners will be sued.

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Oklahoma Set to Enact Problematic “Automated System” Restrictions in TCPA-like Bill
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Oklahoma Set to Enact Problematic “Automated System” Restrictions in TCPA-like Bill

Update: Oklahoma Governor has signed this bill and it will take effect on 11/1/2022. After its April 26th unanimous passage by the Oklahoma Senate, the Oklahoma Telephone Solicitation Act of 2022 (HB 3168) has returned to the House, where it appears certain…

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A New Standard For Voice Service Providers and Customers
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A New Standard For Voice Service Providers and Customers

Over the past week, there have been two notable developments in the world of voice service providers (VSPs) and their customers. First, the Federal Communications Commission put three VSPs on notice that if they continued to originate illegal robocalls on their networks,…

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The Myth of the TCPA-Compliant Lead
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The Myth of the TCPA-Compliant Lead

Is there such a thing as a TCPA-compliant lead? Lead generators can be valuable partners for businesses trying to identify and reach prospective customers through marketing campaigns involving calls or texts. However, these leads don’t come without risk and it can be…

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Deadline to Comment on FCC’s Call Blocking Notification Requirements is January 31, 2022
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Deadline to Comment on FCC’s Call Blocking Notification Requirements is January 31, 2022

The Federal Communications Commission (FCC) is seeking comments on call blocking notification requirements for voice service providers (VSPs). More specifically, the FCC is asking for input on whether VSPs should transition from Session Initiation Protocol (SIP) Code 603 for purposes of the…

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