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Michele Shuster

Important Deadline for Voice Service Providers; The Robocall Mitigation Database
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Important Deadline for Voice Service Providers; The Robocall Mitigation Database

The deadline for Voice Service Providers ("VSPs") to file a Certification with the FCC’s

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1200 798 Michele Shuster
Big Win for TCPA Defendants Based Largely on Support from the Professional Association for Customer Engagement
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Big Win for TCPA Defendants Based Largely on Support from the Professional Association for Customer Engagement

In a decision issued earlier today, the Northern District of California provided clarification on the TCPA’s definition of “Automatic Telephone Dialing System” (ATDS) based in part on PACE’s Amicus brief, authored by attorneys from our firm and Noble Systems (now known as…

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1200 798 Michele Shuster
Professional Association for Customer Engagement Files Post-Facebook Amicus Brief in Northern District of California
Professional Association for Customer Engagement Files Post-Facebook Amicus Brief in Northern District of California

Professional Association for Customer Engagement Files Post-Facebook Amicus Brief in Northern District of California

If you are reading this blog, you’re probably already familiar with the U.S. Supreme Court’s April 1, 2021 opinion in

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2560 1707 Michele Shuster
FCC Requires Voice Service Providers to File Robocall Mitigation Plan and Certification
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FCC Requires Voice Service Providers to File Robocall Mitigation Plan and Certification

All Voice Service Providers (VSPs) will be required to submit filings through the FCC’s

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1200 798 Michele Shuster
California Supreme Court Expands the Scope of State’s Call Recording Statute in Recent Decision
California Supreme Court Expands the Scope of State’s Call Recording Statute in Recent Decision

California Supreme Court Expands the Scope of State’s Call Recording Statute in Recent Decision

Earlier this month, the California Supreme Court handed down a decision in Smith v. LoanMe interpreting California’s call recording statute, Cal. Penal Code 632.7. The decision clarifies that not only must non-participants to a call obtain consent from the parties to listen…

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1200 798 Michele Shuster
The TCPA’s Chocolate Factory Post Facebook v. Duguid
The TCPA’s Chocolate Factory Post Facebook v. Duguid

The TCPA’s Chocolate Factory Post Facebook v. Duguid

“Oh, you should never, never doubt what nobody is sure about.” By now you have probably read dozens of articles from the usual pundits about the landmark U.S. Supreme Court

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1200 798 Michele Shuster
BREAKING: Supreme Court Issues Ruling in Favor of Facebook in Facebook v. Duguid (Not an April Fools Day Prank)
BREAKING: Supreme Court Issues Ruling in Favor of Facebook in Facebook v. Duguid (Not an April Fools Day Prank)

BREAKING: Supreme Court Issues Ruling in Favor of Facebook in Facebook v. Duguid (Not an April Fools Day Prank)

Earlier today the United States Supreme Court issued the much-anticipated

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1197 798 Michele Shuster
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