Michele Shuster

March 31, 2022
A New Standard For Voice Service Providers and Customers

Over the past week, there have been two notable developments in the world of voice service providers (VSPs) and their customers. First, the Federal Communications Commission put three VSPs on

March 29, 2022
The Myth of the TCPA-Compliant Lead

Is there such a thing as a TCPA-compliant lead? Lead generators can be valuable partners for businesses trying to identify and reach prospective customers through marketing campaigns involving calls or

March 14, 2022
Deadline to Comment on FCC’s Call Blocking Notification Requirements is January 31, 2022

[vc_row][vc_column][vc_column_text]The Federal Communications Commission (FCC) is seeking comments on call blocking notification requirements for voice service providers (VSPs). More specifically, the FCC is asking for input on whether VSPs should

February 24, 2022
FCC Issues Robocall Cease and Desist Letters

[vc_row][vc_column][vc_column_text]The Federal Communications Commission issued Cease and Desist Letters (C&D) to two telecommunications companies earlier this month. The C&Ds were sent to Great Choice Telecom LLC and Telecom Carrier Access,

January 13, 2022
Deadline to Comment: FCC’s Call Blocking Notification Requirements

The Federal Communications Commission (FCC) is seeking comments on call blocking notification requirements for voice service providers (VSPs). More specifically, the FCC is asking for input on whether VSPs should

October 19, 2021
New Regulation of Text Messaging Services Proposed by FCC Acting Chair Rosenworcel

The Federal Communications Commission appears to be headed in the same direction with the regulation of texting and SMS platforms that it has with telephone service providers. Currently, the FCC

October 15, 2021
Did You Get a Letter From the FTC?

If you didn’t receive a warning letter from the Federal Trade Commission this month, you are one of the lucky ones. The FTC has sent warning letters to hundreds of

October 14, 2021
The FTC Cares About Five-Star Ratings and Education Claims

The Federal Trade Commission has warned hundreds of consumer product companies and for-profit schools that they may be engaging in unfair or deceptive behaviors that could result in future enforcement

October 7, 2021
TCPA Laws at the State Level: What You Need To Know

A Q&A with Michele Shuster, Managing Partner at Mac Murray & Shuster LLP The Telephone Consumer Protection Act (TCPA), first signed into law in 1991, is a federal act regulating

October 4, 2021
Keeping Political Calls Compliant with the TCPA

It’s finally Fall, the leaves are turning, and political campaigns are in full swing. As candidates and political parties initiate calls and texts to solicit money, votes, opinions, or all