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Michele Shuster

Ohio AG & FCC Send Message to Illegal Robocallers
Ohio AG & FCC Send Message to Illegal Robocallers

Ohio AG & FCC Send Message to Illegal Robocallers

A recent case filed by a state attorney general, in cooperation with the Federal Communications Commission (FCC), puts illegal robocallers that don’t play by the rules on notice that not only the companies but also their owners will be sued.

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1200 798 Michele Shuster
Oklahoma Set to Enact Problematic “Automated System” Restrictions in TCPA-like Bill
Oklahoma Set to Enact Problematic “Automated System” Restrictions in TCPA-like Bill

Oklahoma Set to Enact Problematic “Automated System” Restrictions in TCPA-like Bill

Update: Oklahoma Governor has signed this bill and it will take effect on 11/1/2022. After its April 26th unanimous passage by the Oklahoma Senate, the Oklahoma Telephone Solicitation Act of 2022 (HB 3168) has returned to the House, where it appears certain…

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1200 798 Michele Shuster
A New Standard For Voice Service Providers and Customers
A New Standard For Voice Service Providers and Customers

A New Standard For Voice Service Providers and Customers

Over the past week, there have been two notable developments in the world of voice service providers (VSPs) and their customers. First, the Federal Communications Commission put three VSPs on notice that if they continued to originate illegal robocalls on their networks,…

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1200 798 Michele Shuster
The Myth of the TCPA-Compliant Lead
man talking on the phone

The Myth of the TCPA-Compliant Lead

Is there such a thing as a TCPA-compliant lead? Lead generators can be valuable partners for businesses trying to identify and reach prospective customers through marketing campaigns involving calls or texts. However, these leads don’t come without risk and it can be…

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1200 798 Michele Shuster
Deadline to Comment on FCC’s Call Blocking Notification Requirements is January 31, 2022
Deadline to Comment on FCC’s Call Blocking Notification Requirements is January 31, 2022

Deadline to Comment on FCC’s Call Blocking Notification Requirements is January 31, 2022

The Federal Communications Commission (FCC) is seeking comments on call blocking notification requirements for voice service providers (VSPs). More specifically, the FCC is asking for input on whether VSPs should transition from Session Initiation Protocol (SIP) Code 603 for purposes of the…

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1200 798 Michele Shuster
Deadline to Comment: FCC’s Call Blocking Notification Requirements
Deadline to Comment: FCC’s Call Blocking Notification Requirements

Deadline to Comment: FCC’s Call Blocking Notification Requirements

The Federal Communications Commission (FCC) is seeking comments on call blocking notification requirements for voice service providers (VSPs). More specifically, the FCC is asking for input on whether VSPs should transition from Session Initiation Protocol (SIP) Code 603 for purposes of the…

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1200 798 Michele Shuster
New Regulation of Text Messaging Services Proposed by FCC Acting Chair Rosenworcel
New Regulation of Text Messaging Services Proposed by FCC Acting Chair Rosenworcel

New Regulation of Text Messaging Services Proposed by FCC Acting Chair Rosenworcel

The Federal Communications Commission appears to be headed in the same direction with the regulation of texting and SMS platforms that it has with telephone service providers. Currently, the FCC requires voice service providers to either comply with STIR/SHAKEN (sign calls using…

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1200 798 Michele Shuster
Did You Get a Letter From the FTC?
Did You Get a Letter From the FTC?

Did You Get a Letter From the FTC?

If you didn’t receive a warning letter from the Federal Trade Commission this month, you are one of the lucky ones. The FTC has sent warning letters to hundreds of companies over the past several weeks. Using its

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1200 798 Michele Shuster
The FTC Cares About Five-Star Ratings and Education Claims
The FTC Cares About Five-Star Ratings and Education Claims

The FTC Cares About Five-Star Ratings and Education Claims

The Federal Trade Commission has warned hundreds of consumer product companies and for-profit schools that they may be engaging in unfair or deceptive behaviors that could result in future enforcement action if these behaviors do not change. The FTC was focused on…

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1200 798 Michele Shuster
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