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Michele Shuster

back of female consultant calling on headset in office
September 22, 2023
Penalties Grow with Updates to NY Telemarketing Laws
New York recently increased the civil penalties for Do Not Call Registry violations, nearly doubling them from $11,000 to $20,000 per violation…
The FCC Commissioners group photo
May 25, 2023
FTC Sharpens Focus on Lead Gen & Prerecorded Messages
Last week, the Federal Trade Commission updated its Telemarketing Sales Rule (TSR) compliance guidance regarding obtaining consent…
FTC Seeks Public Comment on its Endorsement Guides
April 21, 2023
FTC Proposes “Click to Cancel” Provision to Negative Option Rule
On March 23, the Federal Trade Commission released a Notice of Proposed Rulemaking that, if passed, would amend the Negative Option Rule…
Ban Employment Non Competes
January 6, 2023
The FTC Proposes Rule to Ban Employment Non-Competes
Today, in an astonishing move, the FTC released a proposed Rule that would ban non-compete clauses from employment contracts. The FTC…
FCC Declares Ringless Voicemails Violate The TCPA
November 23, 2022
FCC Declares Ringless Voicemails Violate The TCPA
The TCPA prohibits making any non-emergency call using an automatic telephone dialing system or an artificial or prerecorded voice to a wireless…
Vonage Will Pay $100M to Settle FTC Dark Patterns Enforcement Action
November 4, 2022
Vonage Will Pay $100M to Settle FTC Dark Patterns Enforcement Action
Michele Shuster, our managing partner shares details about dark patterns in marketing and provides practical suggestions for staying out…
Webinar - PACE ACX Wrap Up
November 1, 2022
PACE ACX Wrap Up
PACE ACX 2022 is in the books! Michele Shuster, our managing partner who also serves as PACE General Counsel, shares some of her key…
FCC Seeks Public Comment on Rules Governing Robotexts
October 7, 2022
FCC Seeks Public Comment on Rules Governing Robotexts
Released on September 27th, the Notice of Proposed Rulemaking takes a similar approach to call blocking, requiring mobile service providers…
Privacy versus Marketing
September 5, 2022
New Privacy Laws May Derail Your Marketing Practices
Attorneys Michele Shuster and Josh Stevens from the law firm Mac Murray and Shuster explain how new data privacy laws will impact businesses…
Congress Answers the Call from Facebook v. Duguid
July 20, 2022
Congress Answers the Call from Facebook v. Duguid
A new bill in the House of Representatives would amend the Telephone Consumer Protection Act (TCPA) to expand its definition of an automated telephone dialing system…