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Michele Shuster

FCC Declares Ringless Voicemails Violate The TCPA
November 23, 2022
FCC Declares Ringless Voicemails Violate The TCPA
The TCPA prohibits making any non-emergency call using an automatic telephone dialing system or an artificial or prerecorded voice to a wireless…
Vonage Will Pay $100M to Settle FTC Dark Patterns Enforcement Action
November 4, 2022
Vonage Will Pay $100M to Settle FTC Dark Patterns Enforcement Action
Michele Shuster, our managing partner shares details about dark patterns in marketing and provides practical suggestions for staying out…
Webinar - PACE ACX Wrap Up
November 1, 2022
PACE ACX Wrap Up
PACE ACX 2022 is in the books! Michele Shuster, our managing partner who also serves as PACE General Counsel, shares some of her key…
FCC Seeks Public Comment on Rules Governing Robotexts
October 7, 2022
FCC Seeks Public Comment on Rules Governing Robotexts
Released on September 27th, the Notice of Proposed Rulemaking takes a similar approach to call blocking, requiring mobile service providers…
Privacy versus Marketing
September 5, 2022
New Privacy Laws May Derail Your Marketing Practices
Attorneys Michele Shuster and Josh Stevens from the law firm Mac Murray and Shuster explain how new data privacy laws will impact businesses…
Congress Answers the Call from Facebook v. Duguid
July 20, 2022
Congress Answers the Call from Facebook v. Duguid
A new bill in the House of Representatives would amend the Telephone Consumer Protection Act (TCPA) to expand its definition of an automated telephone dialing system…
Oklahoma Set to Enact Problematic “Automated System” Restrictions in TCPA-like Bill
May 17, 2022
Oklahoma Set to Enact Problematic “Automated System” Restrictions in TCPA-like Bill

Update: Oklahoma Governor has signed this bill and it will take effect on 11/1/2022. After its April 26th unanimous passage by the Oklahoma Senate, the Oklahoma Telephone Solicitation Act of

A New Standard For Voice Service Providers and Customers
March 31, 2022
A New Standard For Voice Service Providers and Customers

Over the past week, there have been two notable developments in the world of voice service providers (VSPs) and their customers. First, the Federal Communications Commission put three VSPs on

man talking on the phone
March 29, 2022
The Myth of the TCPA-Compliant Lead

Is there such a thing as a TCPA-compliant lead? Lead generators can be valuable partners for businesses trying to identify and reach prospective customers through marketing campaigns involving calls or

Deadline to Comment on FCC’s Call Blocking Notification Requirements is January 31, 2022
March 14, 2022
Deadline to Comment on FCC’s Call Blocking Notification Requirements is January 31, 2022

[vc_row][vc_column][vc_column_text]The Federal Communications Commission (FCC) is seeking comments on call blocking notification requirements for voice service providers (VSPs). More specifically, the FCC is asking for input on whether VSPs should