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Michele Shuster

Did You Get a Letter From the FTC?
Did You Get a Letter From the FTC?

Did You Get a Letter From the FTC?

If you didn’t receive a warning letter from the Federal Trade Commission this month, you are one of the lucky ones. The FTC has sent warning letters to hundreds of companies over the past several weeks. Using its

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1200 798 Michele Shuster
The FTC Cares About Five-Star Ratings and Education Claims
The FTC Cares About Five-Star Ratings and Education Claims

The FTC Cares About Five-Star Ratings and Education Claims

The Federal Trade Commission has warned hundreds of consumer product companies and for-profit schools that they may be engaging in unfair or deceptive behaviors that could result in future enforcement action if these behaviors do not change. The FTC was focused on…

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1200 798 Michele Shuster
TCPA Laws at the State Level: What You Need To Know
TCPA Laws at the State Level: What You Need To Know

TCPA Laws at the State Level: What You Need To Know

A Q&A with Michele Shuster, Managing Partner at Mac Murray & Shuster LLP The Telephone Consumer Protection Act (TCPA), first signed into law in 1991, is a federal act regulating the telemarketing industry. The TCPA includes regulation of autodialed phone calls, those…

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1200 798 Michele Shuster
Keeping Political Calls Compliant with the TCPA
Keeping Political Calls Compliant with the TCPA

Keeping Political Calls Compliant with the TCPA

It’s finally Fall, the leaves are turning, and political campaigns are in full swing. As candidates and political parties initiate calls and texts to solicit money, votes, opinions, or all three, it’s important to remember that political campaigns are not exempt from…

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1200 798 Michele Shuster
Important Deadline for Voice Service Providers; The Robocall Mitigation Database
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Important Deadline for Voice Service Providers; The Robocall Mitigation Database

The deadline for Voice Service Providers ("VSPs") to file a Certification with the FCC’s

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1200 798 Michele Shuster
Big Win for TCPA Defendants Based Largely on Support from the Professional Association for Customer Engagement
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Big Win for TCPA Defendants Based Largely on Support from the Professional Association for Customer Engagement

In a decision issued earlier today, the Northern District of California provided clarification on the TCPA’s definition of “Automatic Telephone Dialing System” (ATDS) based in part on PACE’s Amicus brief, authored by attorneys from our firm and Noble Systems (now known as…

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1200 798 Michele Shuster
Professional Association for Customer Engagement Files Post-Facebook Amicus Brief in Northern District of California
Professional Association for Customer Engagement Files Post-Facebook Amicus Brief in Northern District of California

Professional Association for Customer Engagement Files Post-Facebook Amicus Brief in Northern District of California

If you are reading this blog, you’re probably already familiar with the U.S. Supreme Court’s April 1, 2021 opinion in

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2560 1707 Michele Shuster
FCC Requires Voice Service Providers to File Robocall Mitigation Plan and Certification
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FCC Requires Voice Service Providers to File Robocall Mitigation Plan and Certification

All Voice Service Providers (VSPs) will be required to submit filings through the FCC’s

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1200 798 Michele Shuster
California Supreme Court Expands the Scope of State’s Call Recording Statute in Recent Decision
California Supreme Court Expands the Scope of State’s Call Recording Statute in Recent Decision

California Supreme Court Expands the Scope of State’s Call Recording Statute in Recent Decision

Earlier this month, the California Supreme Court handed down a decision in Smith v. LoanMe interpreting California’s call recording statute, Cal. Penal Code 632.7. The decision clarifies that not only must non-participants to a call obtain consent from the parties to listen…

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1200 798 Michele Shuster
The TCPA’s Chocolate Factory Post Facebook v. Duguid
The TCPA’s Chocolate Factory Post Facebook v. Duguid

The TCPA’s Chocolate Factory Post Facebook v. Duguid

“Oh, you should never, never doubt what nobody is sure about.” By now you have probably read dozens of articles from the usual pundits about the landmark U.S. Supreme Court

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1200 798 Michele Shuster
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