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Michele Shuster

The Myth of the TCPA-Compliant Lead
man talking on the phone

The Myth of the TCPA-Compliant Lead

Is there such a thing as a TCPA-compliant lead? Lead generators can be valuable partners for businesses trying to identify and reach prospective customers through marketing campaigns involving calls or texts. However, these leads don’t come without risk and it can be…

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1200 798 Michele Shuster
Deadline to Comment on FCC’s Call Blocking Notification Requirements is January 31, 2022
Deadline to Comment on FCC’s Call Blocking Notification Requirements is January 31, 2022

Deadline to Comment on FCC’s Call Blocking Notification Requirements is January 31, 2022

The Federal Communications Commission (FCC) is seeking comments on call blocking notification requirements for voice service providers (VSPs). More specifically, the FCC is asking for input on whether VSPs should transition from Session Initiation Protocol (SIP) Code 603 for purposes of the…

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1200 798 Michele Shuster
Deadline to Comment: FCC’s Call Blocking Notification Requirements
Deadline to Comment: FCC’s Call Blocking Notification Requirements

Deadline to Comment: FCC’s Call Blocking Notification Requirements

The Federal Communications Commission (FCC) is seeking comments on call blocking notification requirements for voice service providers (VSPs). More specifically, the FCC is asking for input on whether VSPs should transition from Session Initiation Protocol (SIP) Code 603 for purposes of the…

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1200 798 Michele Shuster
New Regulation of Text Messaging Services Proposed by FCC Acting Chair Rosenworcel
New Regulation of Text Messaging Services Proposed by FCC Acting Chair Rosenworcel

New Regulation of Text Messaging Services Proposed by FCC Acting Chair Rosenworcel

The Federal Communications Commission appears to be headed in the same direction with the regulation of texting and SMS platforms that it has with telephone service providers. Currently, the FCC requires voice service providers to either comply with STIR/SHAKEN (sign calls using…

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1200 798 Michele Shuster
Did You Get a Letter From the FTC?
Did You Get a Letter From the FTC?

Did You Get a Letter From the FTC?

If you didn’t receive a warning letter from the Federal Trade Commission this month, you are one of the lucky ones. The FTC has sent warning letters to hundreds of companies over the past several weeks. Using its

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1200 798 Michele Shuster
The FTC Cares About Five-Star Ratings and Education Claims
The FTC Cares About Five-Star Ratings and Education Claims

The FTC Cares About Five-Star Ratings and Education Claims

The Federal Trade Commission has warned hundreds of consumer product companies and for-profit schools that they may be engaging in unfair or deceptive behaviors that could result in future enforcement action if these behaviors do not change. The FTC was focused on…

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1200 798 Michele Shuster
TCPA Laws at the State Level: What You Need To Know
TCPA Laws at the State Level: What You Need To Know

TCPA Laws at the State Level: What You Need To Know

A Q&A with Michele Shuster, Managing Partner at Mac Murray & Shuster LLP The Telephone Consumer Protection Act (TCPA), first signed into law in 1991, is a federal act regulating the telemarketing industry. The TCPA includes regulation of autodialed phone calls, those…

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1200 798 Michele Shuster
Keeping Political Calls Compliant with the TCPA
Keeping Political Calls Compliant with the TCPA

Keeping Political Calls Compliant with the TCPA

It’s finally Fall, the leaves are turning, and political campaigns are in full swing. As candidates and political parties initiate calls and texts to solicit money, votes, opinions, or all three, it’s important to remember that political campaigns are not exempt from…

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1200 798 Michele Shuster
Important Deadline for Voice Service Providers; The Robocall Mitigation Database
tcpa3

Important Deadline for Voice Service Providers; The Robocall Mitigation Database

The deadline for Voice Service Providers ("VSPs") to file a Certification with the FCC’s

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1200 798 Michele Shuster
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