The Federal Trade Commission (“FTC”) has acted boldly by suing a VoIP service provider, Globex Telecom (“Globex”) and its corporate officers, alleging that their services played a role in subjecting
The Federal Communications Commission (“FCC”) is seeking comments on whether companies are permitted to send follow-up text messages clarifying the terms of an opt-out request. The FCC’s notice comes in
House and Senate leaders announced late last week that a compromise robocall bill, called the Pallone-Thune TRACED Act, will be released very soon. For some time now, Congress has been
The Federal Trade Commission (FTC), under the leadership of Director Andrew Smith, continues to focus its consumer protection enforcement efforts on the lead generation industry. As we reported last Spring,
“Plaintiff’s TCPA claim fails as a matter of law because plaintiff does not allege that the text messages she received were sent using equipment which has the capacity to store
The Federal Communications Commission (“FCC”) voted yesterday to allow telecom carriers to “block by default” illegal or unwanted calls to their subscribers. FCC Chairman Ajit Pai released the proposed Declaratory
Serving as General Counsel to the Professional Association for Customer Engagement (“PACE”), M&S filed a letter this week with the Federal Communications Commission (“FCC”) regarding its recently released Declaratory Ruling
The U.S. Senate passed S. 151, the Telephone Robocall Abuse Criminal Enforcement and Deterrence Act or “TRACED” Act, yesterday in a 99-1 vote. A House companion bill (H.R. 1602), sponsored
Lead generation is a marketing activity that involves identifying and generating consumer interest in a product or service. Online lead generation has become commonplace, allowing a consumer to research products
On Wednesday April 24, 2019, the U.S. Supreme Court ruled in Lamps Plus Inc., et al. v. Frank Valera that class-based arbitration cannot be compelled where an arbitration agreement is
