Serving as General Counsel to the Professional Association for Customer Engagement (“PACE”), M&S filed a letter this week with the Federal Communications Commission (“FCC”) regarding its recently released Declaratory Ruling
The U.S. Senate passed S. 151, the Telephone Robocall Abuse Criminal Enforcement and Deterrence Act or “TRACED” Act, yesterday in a 99-1 vote. A House companion bill (H.R. 1602), sponsored
Lead generation is a marketing activity that involves identifying and generating consumer interest in a product or service. Online lead generation has become commonplace, allowing a consumer to research products
On Wednesday April 24, 2019, the U.S. Supreme Court ruled in Lamps Plus Inc., et al. v. Frank Valera that class-based arbitration cannot be compelled where an arbitration agreement is
On April 15, 2019, the Supreme Court declined to grant certiorari to a case challenging a Federal Trade Commission (“FTC”) opinion designating “soundboard” calling technology as a form of robocall.
