Michele Shuster, Author at Mac Murray & Shuster LLP

May 17, 2019

Bad Traffic: Lead Generation Under Scrutiny

Lead generation is a marketing activity that involves identifying and generating consumer interest in a product or service. Online lead generation has become commonplace, allowing a consumer to research products and services and connect with companies to fulfill their specific need. Done…

Michele Shuster

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FCC Chairman Proposes Default Call Blocking to Combat Robocalls

TCPA & Teleservices

May 15, 2019

FCC Chairman Proposes Default Call Blocking to Combat Robocalls

* UPDATED May 20, 2001: View the Declaratory Ruling and Third Further Notice of Proposed Rulemaking

Michele Shuster

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Litigation & Regulatory Defense

April 26, 2019

High Court Rules Ambiguous Arbitration Provisions do not Permit Class-Based Claims

On Wednesday April 24, 2019, the U.S. Supreme Court ruled in

Michele Shuster

TCPA & Teleservices

April 19, 2019

Supreme Court Denies Certiorari in Case Challenging FTC Classification of Soundboard Technology

On April 15, 2019, the Supreme Court declined to grant certiorari to a case challenging a Federal Trade Commission ("FTC") opinion designating “soundboard” calling technology as a form of robocall. Soundboard technology, also referred to as avatar technology, allows call center agents…

Michele Shuster