Regulatory Compliance

Once upon a time, subscriptions were something customers signed up for that resulted in a magazine or newspaper arriving for a set amount of time. Today? Subscriptions have become the norm. From Netflix and Audible at home to subscriptions for Adobe and…

A regulatory compliance audit is an assessment of a business’s policies, procedures, and practices against an established set of legal requirements or industry best practices. You may be evaluating your telemarketing practices against requirements of the TCPA and other telemarketing laws, your…

Consumer protection laws are an important tool in the arsenals of state attorneys general (AGs), and their offices are quick to take targeted enforcement action against any business found to be engaged in unfair or deceptive marketing or advertising practices.

“The courts of this country should not be the places where resolution of disputes begins. They should be the places where the disputes end after alternative methods of resolving disputes have been considered and tried.” — U.S. Supreme Court Justice Sandra Day…

A Monthly, Quarterly, and Annual Checklist for Your Organization Maintaining compliance with important privacy and other consumer protection regulations is not something you can afford to set and forget. If your business engages directly with consumers or supports other businesses that do,…

On March 11, 2021, the Consumer Financial Protection Bureau rescinded its “Statement of Policy Regarding Prohibition on Abusive Acts or Practices” announced in January 2020. The Statement attempted to clarify uncertainty surrounding the Bureau’s exercise of its abusiveness jurisdiction. However, new Bureau…

In November, New York State enacted an extensive auto renewal law (ARL). Taking effect on February 9, 2021, New York’s ARL covers contracts that include an automatic renewal for a subsequent period at the end of the term. Businesses offering automatically renewing…

Following its multi-year rulemaking process, the Consumer Financial Protection Bureau (CFPB) today released its long-awaited rules regarding debt collection acts and practices under the Fair Debt Collection Practices Act. Coming in at over 600 pages, the

On September 25, California Governor Gavin Newsom

On September 16th, President Trump nominated Nathan Simington to fill a vacancy on the Federal Communications Commission after withdrawing Michael O’Rielly’s nomination to serve another term on the Commission. Simington is currently an adviser for the National Telecommunications and Information Administration (NTIA),…