Vonage Will Pay $100M to Settle FTC Dark Patterns Enforcement Action
Michele Shuster, our managing partner shares details about dark patterns in marketing and provides practical suggestions for staying out…
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Understanding Charitable Solicitation Registration
Charitable Solicitation Registration is a critical step for moving forward, whether you are soliciting by phone, text, email, or snail mail…
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What You Need to Know About State Auto-Renewal Laws (ARLs)
Once upon a time, subscriptions were something customers signed up for that resulted in a magazine or newspaper arriving for a set amount of time. Today? Subscriptions have become the norm. From Netflix and Audible at home to subscriptions for Adobe and…
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Get the Most from your Compliance Audit: Four Tips from an Experienced Compliance Attorney
A regulatory compliance audit is an assessment of a business’s policies, procedures, and practices against an established set of legal requirements or industry best practices. You may be evaluating your telemarketing practices against requirements of the TCPA and other telemarketing laws, your…
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Five Things You Need to Know About Attorney General Enforcement Actions
Consumer protection laws are an important tool in the arsenals of state attorneys general (AGs), and their offices are quick to take targeted enforcement action against any business found to be engaged in unfair or deceptive marketing or advertising practices.
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Resolving Disputes Out of Court: Understanding Mediation & Arbitration
“The courts of this country should not be the places where resolution of disputes begins. They should be the places where the disputes end after alternative methods of resolving disputes have been considered and tried.” — U.S. Supreme Court Justice Sandra Day…
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Proactively Managing Regulatory Compliance
A Monthly, Quarterly, and Annual Checklist for Your Organization Maintaining compliance with important privacy and other consumer protection regulations is not something you can afford to set and forget. If your business engages directly with consumers or supports other businesses that do,…
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Consumer Financial Protection Bureau Rescinds 2020 Abusive Acts Policy Statement
On March 11, 2021, the Consumer Financial Protection Bureau rescinded its “Statement of Policy Regarding Prohibition on Abusive Acts or Practices” announced in January 2020. The Statement attempted to clarify uncertainty surrounding the Bureau’s exercise of its abusiveness jurisdiction. However, new Bureau…
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New York’s Expansive Auto Renewal Law Takes Effect in 2021
In November, New York State enacted an extensive auto renewal law (ARL). Taking effect on February 9, 2021, New York’s ARL covers contracts that include an automatic renewal for a subsequent period at the end of the term. Businesses offering automatically renewing…
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BREAKING: CFPB Releases Long Awaited Debt Collection Rules
Following its multi-year rulemaking process, the Consumer Financial Protection Bureau (CFPB) today released its long-awaited rules regarding debt collection acts and practices under the Fair Debt Collection Practices Act. Coming in at over 600 pages, the
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