TCPA & Teleservices

Navigating TCPA Regulations for Political Calls

Navigating TCPA Regulations for Political Calls

As the political season heats up and we approach a high-stakes general election, political campaigns are ramping up their outreach efforts. This surge comes with a rise in political calls and texts, making it crucial for campaigners – as well as the…

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2560 1707 Chris Wager
FCC to Implement New Blocking Rules for Voice and Text Providers

FCC to Implement New Blocking Rules for Voice and Text Providers

The Federal Communications Commission (FCC) released a draft September 26, 2024. Key Changes for Voice Service Providers (VSPs) The new rules expand the FCC’s current call blocking and robocall mitigation requirements: Do-Not-Originate (DNO) List: All VSPs must block calls from numbers based…

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2560 1708 Ben Jewell
Access Fees for National DNC Registry Increase Beginning in October 2024

Access Fees for National DNC Registry Increase Beginning in October 2024

On August 27, 2024, the Federal Trade Commission (FTC) announced the fees telemarketers must pay to access the National Do Not Call (DNC) Registry will increase. The We can help.   * Sean Lynskey contributed to this article.

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2560 1707 Aaron Parry
FCC Proposes New Rules to Combat AI-Generated Robocalls

FCC Proposes New Rules to Combat AI-Generated Robocalls

The Federal Communications Commission (FCC) has taken additional steps towards regulating AI-generated communications. In a recent

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2560 1707 Michele Shuster
What Does the Demise of Chevron Mean for the TCPA?

What Does the Demise of Chevron Mean for the TCPA?

In a 6-3 ruling inChevron v. National Resources Defense Council, known as the “Chevron deference.” Chevron deference required that when a federal statute is ambiguous on a topic under review by a court, and a federal agency has issued a reasonable interpretation…

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2560 1460 Michele Shuster
Verbal PEWC Likely No Longer Sufficient for TCPA Compliance

Verbal PEWC Likely No Longer Sufficient for TCPA Compliance

As most businesses are aware, the Telephone Consumer Protection Act (TCPA) requires businesses to secure "prior express written consent" (PEWC) before making telemarketing calls using an automatic telephone dialing system or an artificial or prerecorded voice in most circumstances. Several months ago,…

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2560 1707 Josh Stevens
BREAKING: FCC Makes It Official – AI is an Artificial/Prerecorded Voice Under the TCPA

BREAKING: FCC Makes It Official – AI is an Artificial/Prerecorded Voice Under the TCPA

The TCPA has always prohibited initiating a telephone call using an “artificial or prerecorded voice” without prior express written consent (PEWC) unless the call is made for “emergency purposes.” Today the FCC clarified through its in our

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2560 1440 Michele Shuster
New Anti-Robocall Bill Targets TCPA’S ATDS Definition

New Anti-Robocall Bill Targets TCPA’S ATDS Definition

On Monday, January 29th, U.S. Representative Frank Pallone (D-NJ) introduced the “Do Not Disturb Act,” a bill that would strengthen the FTC’s and FCC’s robocall…

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2560 779 Aaron Parry
M&S ALERT: FCC PEWC Rule Revisions to Take Effect January 2025

M&S ALERT: FCC PEWC Rule Revisions to Take Effect January 2025

The FCC’s Prior Express Written Consent rule revisions to the Telephone Consumer Protection Act (TCPA) were published in the Federal Register on Friday, January 26th, which means the revisions will become effective on January 27th, 2025.  The revisions include: Prior express written…

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2560 1707 Michele Shuster
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