Compliance Now

Bringing clarity and insight to the consumer protection regulations impacting your business

May 07, 2019

BREAKING: CFPB Announces Proposed FDCPA Rule

Today, the Consumer Financial Protection Bureau (“CFPB”) announced its long-awaited proposed rule to implement the Fair Debt Collection Practices Act (“FDCPA”). Spanning over 500 pages, the proposed rule seeks to expand the methods by which collectors may communicate with debtors while simultaneously providing additional consumer protections. Some of the proposed changes include: Calling Limits: The proposed rule would limit a [...]

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May 01, 2019

California Assembly Narrows the Field of CCPA Contenders

California lawmakers hoping to scale back, expand, or at least clarify the scope of the state’s groundbreaking privacy law have seen their first real victories as Assembly and Senate committees approved eight of at least eighteen bills proposing amendments to the California Consumer Privacy Act (CCPA). Significant developments following the recent committee hearings include the following: CCPA Overhauler Bows Out, [...]

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Apr 26, 2019

High Court Rules Ambiguous Arbitration Provisions do not Permit Class-Based Claims

On Wednesday April 24, 2019, the U.S. Supreme Court ruled in Lamps Plus Inc., et al. v. Frank Valera that class-based arbitration cannot be compelled where an arbitration agreement is ambiguous as to that issue. The dispute stemmed from Valera’s allegations that Lamps Plus failed to adequately protect personal data ahead of a 2016 phishing attack that stole tax and [...]

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Apr 04, 2019

Eyeing Consumer Data Privacy, FTC Seeks Comment on Safeguards and Privacy Rules

The Federal Trade Commission (FTC) has announced that it is seeking comment on proposed changes to rules promulgated under the Gramm-Leach-Bliley Act (GLB). GLB requires companies that offer consumer financial products or services, like loans, to explain their information sharing practices to their customers and to safeguard sensitive data. The FTC’s request for comments specifically affects two rules under the [...]

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Mar 18, 2019

RMAI Launches Financial Literacy Resource for Adults and Children

Receivables Management Association International (RMAI) has launched a comprehensive and engaging online resource for financial success. FinancialLiteracy.ROCKS allows everyone from beginning learners through experienced consumers to explore a wide range of topics on financial literacy. Using a variety of entertaining videos, instructional programs, interactive games, and comprehensive overviews, the website expands on and provides updated information, resources, and enhanced navigation [...]

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Mar 12, 2019

Washington Senate Approves Sweeping Data Privacy Bill

The Washington State Senate passed SB 5376, the Washington Privacy Act (WPA), by a 46-1 vote.  The bill now moves to the State’s House of Representatives for consideration. The bill is poised to be perhaps the strictest data privacy law in the United States, mimicking the European Union’s General Data Privacy Regulation (GDPR) in many ways. As previously discussed, the [...]

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Mar 07, 2019

Attorneys General Launch New Consumer-Focused Website

State attorneys general are stepping into the consumer complaint and education arena boldly with their new national website. The National Association of Attorneys General (NAAG) and its Center for Consumer Protection recently launched a comprehensive consumer-focused website. The site is designed to be a national hub of consumer protection information and resources for consumers from state and territory attorneys general. [...]

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Mar 05, 2019

Former Illinois Consumer Protection Chief Appointed Secretary of Department of Financial & Professional Regulation

The new governor of Illinois has wisely chosen former Illinois Attorney General Consumer Protection Chief Deborah Hagan as Secretary of the Illinois Department of Financial & Professional Regulation. Hagan, a 36-year veteran of the Illinois Attorney General’s office, headed up the Consumer Protection division at the office. She specialized in areas including mortgage protections, student loan servicing, debt collection and [...]

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Feb 22, 2019

Washington State Introduces Comprehensive Data Privacy Legislation

The State of Washington has officially joined the national conversation on data privacy regulation. On January 17, 2019, the Washington Senate proposed SB 5376, the Washington Privacy Act (WPA), which would impose responsibilities on companies to protect the privacy of “personal data.” The bill’s substantive provisions closely mirror those found in the European Union’s General Data Protection Regulation (GDPR), making [...]

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Feb 21, 2019

FTC Refuses to Modify CAN-SPAM Rules in Light of Review

The Federal Trade Commission (FTC) has completed its review of the CAN-SPAM Rule and concluded by a vote of 5-0 that the rule should be retained with no changes or modification. What is the CAN-SPAM Rule? The CAN-SPAM Rule was adopted in 2008 and requires companies that send unsolicited marketing emails to identify these message as an advertisement, contain accurate [...]

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