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Michele Shuster

Senate Passes Robocall Bill

The U.S. Senate passed

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Bad Traffic: Lead Generation Under Scrutiny

Lead generation is a marketing activity that involves identifying and generating consumer interest in a product or service. Online lead generation has become commonplace, allowing a consumer to research products and services and connect with companies to fulfill their specific need. Done…

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FCC Chairman Proposes Default Call Blocking to Combat Robocalls
FCC Chairman Proposes Default Call Blocking to Combat Robocalls

FCC Chairman Proposes Default Call Blocking to Combat Robocalls

* UPDATED May 20, 2001: View the Declaratory Ruling and Third Further Notice of Proposed Rulemaking

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Supreme Court Denies Certiorari in Case Challenging FTC Classification of Soundboard Technology

On April 15, 2019, the Supreme Court declined to grant certiorari to a case challenging a Federal Trade Commission ("FTC") opinion designating “soundboard” calling technology as a form of robocall. Soundboard technology, also referred to as avatar technology, allows call center agents…

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