Two days were spent meeting with regulators representing State AG offices, the FTC, FCC, and a number of consumer groups at the National Association of Attorneys General Robocall Summit.
Here’s a summary from our Managing Partner, Michele Shuster.
Well, one thing is for certain: regulators are united in stopping not just illegal robocalls but any unwanted robocalls as well. When the discussion turns to how they believe robocalls are destabilizing consumers’ mental health, this lets you know just how serious they are in trying to regulate and enforce within the teleservices and performance marketing industries more heavily.
Watch to learn more about what this means for you and your company, how to create a defendable position, and what to do if you receive a complaint.
Michele is the Managing Partner at M&S and former Chief of the Ohio Attorney General’s Consumer Protection Section. Bringing more than two decades of experience in the consumer protection arena, she advises highly regulated businesses on a wide range of telemarketing, privacy, and other consumer protection matters.