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TCPA & Teleservices

October 7, 2021
TCPA Laws at the State Level: What You Need To Know

A Q&A with Michele Shuster, Managing Partner at Mac Murray & Shuster LLP The Telephone Consumer Protection Act (TCPA), first signed into law in 1991, is a federal act regulating

October 5, 2021
TCPA Class Actions: 7 Steps to Guide a Successful Mediation

Resolution of class-based claims based on liability under the Telephone Consumer Protection Act (TCPA) often presents a complicated variety of factors, including publicity, court approval requirements, notice to government regulators,

October 4, 2021
Keeping Political Calls Compliant with the TCPA

It’s finally Fall, the leaves are turning, and political campaigns are in full swing. As candidates and political parties initiate calls and texts to solicit money, votes, opinions, or all

June 29, 2021
Important Deadline for Voice Service Providers; The Robocall Mitigation Database

The deadline for Voice Service Providers (“VSPs”) to file a Certification with the FCC’s Robocall Mitigation Database is tomorrow. For details on the requirements for filing, please see my prior

June 24, 2021
Big Win for TCPA Defendants Based Largely on Support from the Professional Association for Customer Engagement

In a decision issued earlier today, the Northern District of California provided clarification on the TCPA’s definition of “Automatic Telephone Dialing System” (ATDS) based in part on PACE’s Amicus brief,

June 24, 2021
Adopted Florida Bill Would Create TCPA-like Compliance Nightmare, Still Awaits Governor Signature

In the wake of the Supreme Court’s narrow TCPA interpretation in Facebook v. Duguid, we anticipated states would adopt more stringent telemarketing laws. With the unanimous passage of Florida SB

June 2, 2021
Professional Association for Customer Engagement Files Post-Facebook Amicus Brief in Northern District of California

If you are reading this blog, you’re probably already familiar with the U.S. Supreme Court’s April 1, 2021 opinion in Facebook v. Duguid. Facebook largely resolved the fundamental question of

April 21, 2021
FCC Requires Voice Service Providers to File Robocall Mitigation Plan and Certification

All Voice Service Providers (VSPs) will be required to submit filings through the FCC’s Robocall Mitigation Database that launched on April 20, 2021. There are two types of filings required

April 20, 2021
California Supreme Court Expands the Scope of State’s Call Recording Statute in Recent Decision

Earlier this month, the California Supreme Court handed down a decision in Smith v. LoanMe interpreting California’s call recording statute, Cal. Penal Code 632.7. The decision clarifies that not only

April 14, 2021
The TCPA’s Chocolate Factory Post Facebook v. Duguid

“Oh, you should never, never doubt what nobody is sure about.” By now you have probably read dozens of articles from the usual pundits about the landmark U.S. Supreme Court