In this episode of ComplianceTalk, Chad & Michele kick things off with a recent Eighth Circuit decision (one that we have close ties to!) that reinforces the value of well‑drafted arbitration agreements in managing TCPA litigation risk. Overturning a lower court decision, the Eighth Circuit ruled that TCPA claims can still be compelled to arbitration even years after a customer relationship has ended, pointing to the agreement’s broad “relating to” language and a survivability clause that showed the parties intended arbitration to extend beyond contract termination. Perhaps it’s time to take a look at your own customer agreements, keeping in mind arbitration scope, survival language, and enforceability?
It was also a busy day at the FCC, where two significant Notices of Proposed Rulemaking (NPRMs) were released and opened for public comment. The proposals target foreign call centers and telephone numbering practices as part of the Commission’s ongoing robocall enforcement efforts. Among other things, the NPRMs would impose new requirements on companies using offshore call centers, expand compliance and reporting obligations, and potentially impact access to numbering resources—raising serious questions for voice service providers, platforms, and businesses that rely on outbound calling.
And finally, there’s a look at the White House’s newly released AI regulatory framework. Key takeaways include the federal government’s position on AI training and copyright, the potential preemption of state AI laws, and the decision not to create a new AI‑specific regulator. Instead, enforcement authority will remain with existing agencies like the FCC and FTC—setting the stage for increased regulatory activity, and litigation as the framework continues to evolve.
