Recorded Webinars & Educational Events

Looking for upcoming webinars and events? Find information and registration here.

Thirsty (For Knowledge) Thursdays |Other Webinars and Events

Thirsty (For Knowledge) Thursdays

A 30-minute series bringing powerful legal insight and analysis to hot topics in compliance

Nov 12, 2020

Understanding UDAP Laws: When Does “Creative” Marketing Become Deceptive?

Violations of unfair, deceptive, or abusive acts or practices laws (UDAP) are among the most common—and expensive—enforcement actions that businesses can face related to their marketing tactics. What advertising claims need to be substantiated? How do you know if you’ve unwittingly crossed the line? Don’t wait until your latest marketing campaign catches the eye of a regulator or puts you [...]

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Other Webinars and Events

Nov 23, 2020

North American Update: Global Businesses Services Sector Insights

Speaking to the South African BPO community in this BPESA panel discussion, Michele Shuster and Helen Mac Murray provide a comprehensive overview of the North American teleservices market: what businesses are looking for, regulatory compliance requirements, and skills certification.

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