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Thirsty (For Knowledge) Thursdays |Other Webinars and Events
From local elections to the highest office, political calls and texts are heating up to solicit donations, votes, opinions, or all three. Think these communications are exempt from the TCPA? Think again. Michele Shuster and Helen Mac Murray discuss the federal and state laws that must be followed by campaigns, PACs, Super PACs, trade associations, 501(c)(4)s, or other political/grassroots organizations.
STIR/SHAKEN aims to combat malicious robocalling and illegal spoofing but its challenge is to create an authentication process that addresses abusive calls without threatening businesses’ ability to contact consumers for legitimate purposes. Along with industry leaders Convoso and Contact Center Compliance, we discuss how STIR/SHAKEN works, how call centers can prepare, the difference between STIR/SHAKEN and call blocking, and steps [...]
