Other Webinars and Events

Apr 22, 2022

A Vote of Confidence: Keeping Political Calls and Texts Compliant

Political campaigns bring their own set of telemarketing rules and restrictions, and recently enacted state mini-TCPA laws are adding yet another layer of requirements to the mix. Are your political initiatives up for the challenge? Join us for a complete review of the federal and state laws that must be followed by campaigns, PACs, Super PACs, trade associations, 501(c)(4)s, and [...]

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Mar 01, 2022

Think Your Leads are TCPA-Compliant? Not So Fast.

In the world of telemarketing, all sales & marketing leads are not created equal. Whether you’re buying leads from third parties, relying on an outside call center, or accepting call transfers, there is no such thing as a “TCPA-compliant lead.” TCPA compliance must be customized for each seller, the products being sold, and the specifics of a calling or texting [...]

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Jan 27, 2022

Navigating Social Media Compliance in a World of Influencers

Join Senior Attorney Erica Hollar to learn the most common compliance missteps in the influencer marketing space, and how to use testimonials and endorsement content – from the famous to your own customers – to elevate your messaging and maximize sales, while reducing the risk of violating critical consumer protection and privacy laws.

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Jan 13, 2022

What it Means to be Compliant

Michele Shuster joins Brad Lea in his popular Dropping Bombs podcast to discuss the legality in compliance and how to navigate through it.

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Dec 13, 2021

Challenging TCPA Class Claims in an Evolving Legal Era

In this on-demand webinar, Partner and Litigation Director Lisa Messner discusses strategies for challenging class claims at the pleadings phase, limiting class-based discovery and exposing weaknesses within putative class claims at the outset of the litigation, how developing case law is providing creative ways to challenge class claims at the certification phase, and more.

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Nov 05, 2021

States on The Horizon: Updates on US Privacy Laws

A free account must be created to view this webinar.  Throughout 2021, we have seen several privacy laws proposed, revised, and enforced in the US. Watch OneTrust DataGuidance and a panel of legal experts to take a look into the past, present, and future of US Privacy Laws.

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Sep 24, 2021

Scalable Call Center Sales – Helping You Stay Compliant and Defensible

When it comes to regulatory compliance, it’s critically important for call centers to establish a defensible position right from the start. Michele Shuster joins Jason Cutter for a Scalable Call Center Sales Podcast discussion of what every business needs to know before initiating their calling campaigns.

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Aug 19, 2021

Auto-Renewal Laws: What You Need to Know

With more than half of all states already imposing restrictions on auto-renewal clauses for subscription services, regulatory scrutiny is on the rise and class action lawsuits are flourishing. Join M&S attorneys to learn about this challenging patchwork of regulations and developing trends to ensure that your subscription-based products and services remain compliant.

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Apr 14, 2021

Facebook v. Duguid: Breaking Down the Breaking News

You’ve seen the headlines, read the blogs, maybe even sat in on a webinar. Still have questions? We’ve got answers. M&S Partners Michele Shuster & Josh Stevens deliver an interactive Q&A session highlighting details from the decision, its impact on the teleservices industry, and just where the heck we go from here.

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Apr 06, 2021

What Every Call Center Needs to Know About STIR-SHAKEN Call Analytics

STIR/SHAKEN is almost here and is already putting your calls at risk. Is your organization ready? Join industry insiders Michele Shuster and Dean Garfinkel for an eye-opening discussion about STIR/SHAKEN – why it matters, how it will impact your business, and the steps you can take to become compliant. 

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