Is your organization ready for STIR/SHAKEN? Though aimed at combating malicious robocalling and illegal spoofing, the challenge of STIR/SHAKEN is to create an authentication process that addresses abusive calls without threatening the ability of businesses to reach consumers for legitimate purposes. Learn what you need to know and the steps you can take now to prepare and protect your organization.
Once the stuff of science fiction, businesses’ use of biometrics has become ubiquitous, from using fingerprint-based timekeeping systems to more novel approaches including voice recognition to authenticate callers. In adopting these technologies, companies may unknowingly run afoul of biometric privacy laws and regulations. Learn more about how your business can traverse biometric technologies in compliance with applicable laws.
Just as your organization has finally mastered work-from-home, another “new normal” is appearing on the horizon. As states begin to open up, employers face a host of challenges implementing this transition, including employees reluctant to return and looking for assurances for their health and well-being. Are you ready? Learn the most important questions that must be addressed in your plan.
With social distancing keeping people home and on their devices, marketing strategies are evolving rapidly and social media is becoming more important in reaching consumers. Wondering how to maximize your outreach while still complying with critical consumer protection and privacy laws? Learn how regulators are treating social media advertising these days and get tips to avoid running afoul of compliance [...]
Take a moment to review recent consumer protection class action decisions in areas including Fair Credit Report Act (FCRA), Fair Labor Standard Act (FLSA), and the Telephone Consumer Protection Act (TCPA). The best way to prepare and protect for the future is to study history.
Businesses experiencing a sales decline may turn to more creative and aggressive advertising. However, during government-declared emergencies and other crisis situations, regulators heighten focus on certain types of advertising – including cessation of telemarketing, imposing registration for certain industries, and increased scrutiny on disaster-related products/services and price gouging. Before finalizing your marketing copy, take time to refresh your advertising do’s [...]
Work disruptions are leaving many of you with free time that the normal workday did not. This is a good time to dust off (SANITIZE) policies, procedures, and compliance manuals. We will guide you through the review process and highlight substantive areas that warrant extra attention.
Emergency declarations and prohibitions on gatherings of more than a handful of people have forced your agents and employees to work at home. The remote technology is working, but are your wage and hour, privacy, and compliance measures? Receive practical tips and best practices to ensure your remote working model is meeting its legal requirements.
